Testimonials

2/6/12

After getting over 3 feet of snow (Conifer), it took a little digging to find it!

Need a snow tunnel to run out to the spa

And then the big Ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

We are in it every night no matter the weather! We love it.

Cheers,
Angela Sanders
Conifer, CO

1/19/12

My experience with the Wind River family and all aspects of the spa purchasing process from beginning to current has been truly remarkable (including electrical work). The reason I don't say, "End" is because, as a first time spa owner, Wind River has continued to be available to me in answering ALL my questions without making me feel like there is such thing as a “stupid question”.

Each step was a learning process for me and the Wind River team was very helpful. Whether it was Rick consulting on the needs/expectations of my spa purchase, Nelson managing all logistics, Kyle/Josh/R.J. completing site prep, installation/final setup and everyone being available for follow up on any needs I have, they have been there for me. Not only did they complete the spa portion for me but, with their relationship with Southwest Electrical Contractors (Harold), it made the electrical work seamless in completing the circle. Trust me, I’m sure I had the ever so famous “puff cloud” filled with questions marks above my head like Willy Coyote after running off the cliff, when Kyle explained maintenance/chemicals/cleaning but, he was very patient and went over everything in detail.

Although there are many other much cheaper options nationwide, my confidence in the quality, craftsmanship and customer service of the Wind River family/product is second to none. I’m proud to say that I feel part of the Wind River family as a purchaser and have continued to brag to many friends/family about my phenomenal experience with the Wind River team. They are the undisputed spa experts and definition exceptional. They are truly only choice one should consider when looking to invest in a spa. And for that, I’m extremely thankful and appreciative to the Wind River family.

Thank you Rick, Nelson, Kyle, Josh, R.J, Harold and Wind River…

Tony Perez
Denver, CO
 

1/19/12

Hi Rick,
I wanted to get in a month of use of our new Wind River Spa, then tell you what Nancy & I think of the spa and your company.

First, I have to say that I thoroughly enjoyed meeting you personally and was very impressed with your knowledgeable and professional presentation of the details regarding the manufacturing and operation of the chemical-free Wind Wind River Spa.

Once we toured your elegant showroom and reviewed spa options, we chose the spa most suited to our liking and to our deck environment. You explained every detail of the process from beginning to end, making everything easy to understand and not once did we ever feel pressured to purchase anything.

Following our purchase, everything happened exactly as you stated and as you outlined in the purchase contract. The spa was delivered on the day it was promised and the delivery crew couldn’t have been more helpful or nicer to work with.  

The spa is beautiful and performs beyond my expectations and I still can’t believe how sparkling clear and odor-free the water remains after over a full month of near-daily use without using any chlorine or bromine.   I no longer have any of the itching on my back following a long jet massage like I used to get with our old spa. It is wonderful.

Purchasing our Wind River Spa from you was truly one of the best purchase experiences I can remember, bar none. I can honestly and whole heartedly recommend Wind River Spas to anyone looking for a high-quality, extremely efficient and state-of-the-art spa.  

I seldom ever give a glowing review of anything like this, because most of the time, once you get past the “sales talk” it seems like no one follows through or really cares about quality, professionalism or integrity.  You do care Rick, and as one business owner to another, you earned this favorable review.

Regrets? I have only one. After 16 years of owning two other spas, I only wish I would have purchased the Wind River first.

Very Sincerely,
Bud Glass
Littleton, CO

1/17/12 

Outstanding service with a smile and speed.

Today Tim showed up and changed out the pump in a matter of minutes(seriously) The new model is as quiet as a church mouse! We couldn’t be more pleased. This kind of service heralds what a great country America used to be because of American made products backed up by great service after the sale. We are extremely pleased that Wind River Spas and it’s staff and employees are bringing back the true American ethics of great products, great service and personal work. Thank you for such great service, and by the way, Tim deserves accolades for his truly personable, professional and proficient work- truly an amazing guy.

Thank you so much,
Bob n Cathy 
Monument, CO

1/6/12

We've always dreamed about having a hot tub, and finally, we did it! Aside from having kids, I do not hesitate to say it is the BEST decision we've made! Making such a big purchase felt like an unnecessary splurge and it took us a while to get comfortable with it. Surely, we have other home priorities yet we agree we would do this again in a heartbeat. Here's why: First, having a hot tub has brought our family together. We've had the hot tub for three months now, and almost every morning or evening, we are in it. TALKING. As a couple, I feel like we've renewed our vows! We spend time in a relaxing way discussing what's on our minds. As a family, I feel all caught up with our kids, and know all the details and stories from their day, that otherwise were not shared as we must have been watching TV or something mundane before. Secondly, we are doing something good for our bodies. The therapy and relaxing has no doubt given a pleasurable treat to ourselves. Being outside, enjoying mountain views, sunsets, stars, and ... a hot tub, and finally, we did it! Aside from having kids, I do not hesitate to say it is the BEST decision we've made! Making such a big purchase felt like an unnecessary splurge and it took us a while to get comfortable with it. Surely, we have other home priorities yet we agree we would do this again in a heartbeat. Here's why: First, having a hot tub has brought our family together. We've had the hot tub for three months now, and almost every morning or evening, we are in it. TALKING. As a couple, I feel like we've renewed our vows! We spend time in a relaxing way discussing what's on our minds. As a family, I feel all caught up with our kids, and know all the details and stories from their day, that otherwise were not shared as we must have been watching TV or something mundane before. Secondly, we are doing something good for our bodies. The therapy and relaxing has no doubt given a pleasurable treat to ourselves. Being outside, enjoying mountain views, sunsets, stars, and the other elements has been so much fun. Almost every time we are in it, someone says "this is the life!" Before we purchased, we spent a lot of time researching the best spas, and it was obvious Wind River Spas would gain our business. You will see that too, if you visit competitors and then Wind River Spas. The customer service from the beginning to end was the best we've experienced. Rick (the owner) and Nelson (our salesperson) earned our trust as they educated us about the special way their spas are designed so that rodents or other animals cannot get into the foam interior. Nelson had us take a walk through their back "junk yard" where we saw such problems of spas from other manufacturers. The visual was clear in our head as we went home and discussed the benefits of Wind River Spas. I couldn't imagine purchasing from another company after seeing that. Also, knowing that these spas are made in Colorado, and can handle the climate here was a big drive. We felt Nelson answered our questions honestly and thoughtfully. I was concerned about noise since we'd be putting our spa on an upper level deck. Nelson warned me that yes, at times there might be a loud vibration. He had a solution for it if it turns out that's an issue. Thankfully, it has not been the case. Again, the unique way the interior motor is cased, this spa is leaps and bounds above others in terms of noise and protection. The ozonator has kept our spa clean and we need to use very few chemicals to keep it that way. I love that. Another reason Wind River Spas sets itself apart from other companies is that Rick comes to your home to inspect the future location of your spa. He is checking to see if there are foreseen issues to ensure a good experience. We were very impressed by this. The small business feel of personal attention and care is extremely comforting. Finally, as mentioned, our spa was going to be put on an exterior second floor deck. Nelson arranged the crane and set everything up seamlessly. On delivery day, we were pleasantly surprised to see Nelson himself, at our home to ensure everything went well. He gave us a tutorial on everything we needed to know and gave clear instructions for maintenance and future care. Everything was incredibly smooth and pleasant. If you are contemplating a spa purchase, I hope this will help. I am so grateful we did not wait and moved it up on our dream list. The benefit it has given our family is beyond what I imagined. We cannot say enough good things about our experience with Wind River Spas and would recommend them to anyone.

Matt & Suzanne Hanson
Parker, CO

12/31/11

Since the early 1980's, my wife and I have had hot tubs, and we say--BUY WIND RIVER!!!  Our first spa was an Esther Williams.  After replacing two heater cores and repairing the thing every three months for some ten years, we traded for a Vita Spa.  The computer board went out in it one week after the warrantee expired.  We finally chose Wind River to replace it and have been so happy, we now have two - one in Salida, and one here in Littleton.  Never a problem yet.  WE ABSOLUTELY LOVE these two spas.  We love that they are a Colorado company, that their service and installation is timely and EXCELLENT, with NO need of SERVICE visits since we purchased them, one in 2004 and one in 2010.  We did use the service department on the Vita Spa after the Vita Spa dealer closed.  The service was incredible - even on a different brand.  The comfort in the spas is great, really built for use!  Maintenance is at least 30% less than the other brands we owned, so EASY!  Thanks to Rick and his staff - hats off, and in case I forgot - BUY THIS SPA!!  

Jim Clydesdale
Salida, CO

11/29/11

Hey Rick
The spa is everything I wanted it to be. The custom design you helped us with is wonderful. Purchasing the spa was stress free with no pressure, time line and install were perfect as well, (1 week wow). I could not have made a better choice than Wind River and believe me I looked. Thanks, it is nice to deal with an honest, professional company. There is no doubt that you put the customer first.

Keith & Lisa Reichert  
Littleton, CO

11/28/11

Hey Rick,
Thanks for checking in. We are so thoroughly enjoying our new spa. The spa is so dependable and with the flip up cover feature my wife is able to use it at any time on her own. The temp is always spot on and the jets we ordered are just right for our needs. I look forward to many years of enjoyment from this tub. Thank you for the operation manuel I believe it has all the answers I need to any questions I may have. Thanks again for the support and for the great crew that set the tub up they were fun and efficient guys. All around this experience has been terrific.

Take care and have a happy holiday,
Chris Smith 
Lafayette, CO 

11/28/11

Hi Rick!

We are LOVING our new spa. Probably one of the best purchases we've ever made. Instead of watching tv, we are hanging out...as a family...talking! I feel all caught up! :-) SO glad we did it and if you ever need someone to convince a customer, let us know. Thanks for the great experience. Thanks again.

Suzanne Hanson (& family)
Parker, CO

11/26/11

Hi Rick,  We are loving our new tub and so are our pets. It’s the biggest water bowl they’ve ever seen!

Robin Sawyer
Englewood, CO

11/21/11

Rick, the electrical and tub delivery went great. The removal of our old tub; the setting of the new; the coordination between the electrical contractor and your delivery guys; the set-up and orientation went off like mission impossible. I had to go out of town for four days after it was delivered, so didn’t get to enjoy it until Friday. It was a long out of town stay knowing the new tub was waiting for me. It was awesome. Everything works perfectly, and it is even better than we could imagine. Thank you! 

Skip Hlad
Littleton, CO

11/18/11

Thanks Rick... It was a pleasure meeting you Friday and I look forward to enjoying my new spa for the holidays. Monday delivery will be Great, unless you want to deliver it before then...lol I know wishful thinking. I must say I was in your competitions store earlier Friday for about 2 1/2 hours and during that time all the salesmen could do is knock down your spa's and during that time I was the only customer in the store even looking at spa's. When I came in your show room there where several people looking and you were closing a deal on one before speaking with me. Never once did you knock on the Competitions, only focus on the benefits of your spas and willing to sell me the display right off the floor in order to fill my request of my spa and timing... That means a lot and overall I was extremely comfortable in making a large purchase from you knowing that I was getting a truly quality product and previously dealing with several customers in building decks and drop ins for people that were having one of your spa's installed. To this day everyone of them are extremely happy as well with their purchase and didn't have a single negative complaint about your spa's. In the end I look forward to doing future business with you and most deffently will recommend your spa's to my future customers looking to add a spa to their home..

Ken Cardwell
Cardwell's Construction
Elbert, Co  

11/9/11

Rick,
We are enjoying the spa. I wanted to communicate to you that from the first step of educating myself on a spa through the purchase of my Wind River Spa, your company rocks! The posting of the youtube video allowed me to see the difference online from your product to your competitors. Additionally when we arrived at your show room we were greeted by professional sales associates and put in a no pressure shopping environment. After contracting I felt comfortable enough to look at more of your competitors and felt the value of the product for the price was exceptional. There were cheaper systems on the market, but that would have been a huge mistake. Delivery was on time and everything ordered was there. The employees who delivered the spa were professional and provided a good overview on the spa's operation and maintenance. The spa took about 8 hours to go from 50 degrees to 102 which impressed me since I had asked friends and researched that it would normally take 18 to 24 hours. Mind you this was on a chilly day in the mountains. Thank You for producing a quality product and even better customer service.

Sincerely,
Berton Pennell
Como, CO

10/20/11 

Rick - I did lots of research and was very impressed with your spa & approach before I ever came in. After meeting you and getting so much of your time & advice, I am even more convinced this is a solid purchase.  And because it is such a major purchase, and there is so much out there, that convincing and peace of mind is quite an accomplishment.  You are very good at what you do.  Thank you.

Terri Groh
Boulder, CO 

9/28/11

Rick,
 
It is a wonderful looking tub!  The configuration of the seats and jets we have are great!  Having the 2 pumps is a great feature to allow different enjoyment of the spaces just as you stated. That retreat chair is really nice and we will all enjoy it from time to time.  The whirlpool jet is great for removing the stresses and will be extra great during ski season.  The foot and hand jets in the full body chair are excellent! You have a great product and we are totally satisfied. The light package is really nice as well.

Buying this product from you was one of the easiest decisions I have made for a major purchase.  Your product speaks for itself and your straightforward and honest approach was genuine and appreciated. Finding that in the marketplace is rare and refreshing!

Dale & Kathy Balu
Dillon, CO 

8/25/11

Meeting Rick at the Englewood store gave us confidence in purchasing our first hot tub. He was very knowledgeable and took the time necessary to address all of our questions and concerns. The ordering, delivery and installation, including the electrical, was easy and flawless. Rick assisted us in procuring a person to extend our deck so we had the necessary space and placement to maximize our view while luxuriating. After making comparisons we found Wind River Spas to be high quality at reasonable prices. We suggest having a "wet test." It helped us select the right tub for our needs. The staff were also welcoming and accommodating. Rick was very responsive making sure we were pleased with our purchase. We love it! We recommended the company to friends and feel very good about recommending Wind River Spas again in the future.

Thanks Rick,

Fred and Maureen
Arvada, Colorado

8/9/11

Rick - thanks for the follow-up. I spoke with Nelson shortly after the delivery to tell him what a great crew you have. They did an amazing job placing the tub just where I wanted it and Harold was awesome with the electric and explanation of how everything worked. We've spent the past two nights in the tub and absolutely LOVE it. Thanks for having a great product, great company, and great employees.

Regards, 
Jonathan Thompson
Arvada, CO 

8/4/11 

We had been exploring the idea of owning a hot tub for some years but it wasn’t until I was referred to Wind River Spas by a friend that this soon became a reality. Rick, the owner of Wind River scheduled an onsite visit at our home to discuss the various spa options, review our backyard layout and was very patient with us and all of our questions. After reviewing some of the literature we wanted to visit the showroom to see the spas firsthand –where Rick again spent time with us reviewing all the quality materials that are used in their spa builds, compared various models and we discussed the limited maintenance tasks to ensure the life of the tub. We were very pleased that the owner of the company would spend so much time with us on and individual level and was readily available for any questions along the way including follow up phone calls or emails loaded with even more questions. The delivery crew was just as professional – positioned the tub exactly where I wanted it and spent the time reviewing all of the features with me before leaving. Overall this has been a very easy experience and my wife and I couldn’t be happier. We enjoy the tub almost every evening and it’s a great way to unwind and distress after a busy day. I will highly recommend this company to any of my friends who are interested in owning a spa as the thoroughness and professionalism of Wind River and its staff is unbeatable.

Eric Monsma
Parker, Colorado

8/1/11

Hi Rick
Pat and I are really enjoying our spa. We have used it every night. I can't say enough about the quality of the service your guys provided. They made everything so easy and they are a credit to your company. We look forward to recommending you and to dealing with you in the future.

Thanks,
Les and Pat Jackson
Creede, CO 

7/22/11 

Rick,
Thank you for building such a quality product! The new tub is great. It was delivered today by Josh and Jeff and these are two of the nicest guys ever. They were very accommodating and explained everything about the tub after setting it right where we wanted it. Hey nobody said that the thing has a Strobe light. What a cool surprise! We love it! Again, Thanks for building it for us. Everything was great, from the first phone call to the tub experience tonight.

Connie and Dave Vaclav
Durango 

6/30/11

Rick:

Just wanted to thank you and your people for everything you have done. We love our Wind River Spa and you made our Fathers Day one we will never forget. Our kids and grandkids loved it and to say Trish and I love it. Everyone associated with your organization has been wonderful to us and believe me we will pass this on to all our friends.

Again, thanks to you and your people. Hope we don’t wear this Spa out in the first 6 months of ownership…….We are in it all the time.


Clark E. Wasson 
Denver, CO

6/28/11

Hi Rick,
Your delivery team did an excellent job today. They even put my fence back in place which was not part of the deal. They were not only on time--they were early. The electrician showed up as promised, and everything is working great. We are just headed off to bed after our first night soaking in our very own Windriver Spa. I love the fact that you are a local manufacturer and your customer service is beyond compare.We are looking forward to years of enjoyment. Thank you for your hard work, your customer service and your commitment to quality. It's really nice to have a "friend" in the Spa business.

Best,
Lance and Lou Wheeland
Denver, CO

6/12/11

Rick,
The hot tub looks and works great. My thanks to you and your crews' professionalism, from Kevin who showed us the tub in Lafayette to the installation guys... all very well done. and you personally have made this an easy process.

Again... thanks.

Gene Stout
Loveland, CO

6/10/11

I wish everyone delivered as much for MY money as Windriver does. I just wish I felt this good about every purchase I make. Your product, your price, your service and, your people are exceptional. Thanks again for making this so easy
 
James T Clydesdale
Littleton, CO

6/8/11

Rick – Just a note of thanks, it’s been almost a year since we bought our tub and we love it. It stays super clean and just works right all the time. I wish every home product could be as easy.

Tim & Crosby Troha
Denver, CO

4/15/11

Rick,
I’m writing to let you know how happy I am as a repeat customer of Wind River Spas. I will gladly serve as a reference to anyone considering buying from your company. I first purchased a re-furbished tub and then just recently a new Wind River tub. I absolutely love my new Wind River Spa and appreciate all the time you spent with me figuring out what tub was right. 
I was a very happy owner of a refurbished tub that my wife bought from Wind River years ago. At the time, she wanted to buy it as a birthday gift for me and the refurb was the perfect option as a way to get into a ‘like-new’ tub given the budget she had. My family and I have enjoyed that refurb tub for years spending almost every week soaking sore muscles or just finishing off the day right. I learned firsthand about your great service. Always on-time, never over-priced, and quick to fix any issue I had. 
I chose a model made by Wind River Spas and I could not be happier. You helped me understand how Wind River makes its own brand and how it compares against the competition. I did my homework and checked out other spa companies. They simply did not compare nor were they as helpful in finding the right tub for me. You never tried to over-sell me. You explained why your company made the tubs the way you do. This was very helpful to someone like me who wanted to make sure I got a good value i.e. not cheap and not overpriced. I can’t say enough about the new tub. The improvement in tub technology has resulted in lower operating costs than my refurb. We could not be happier. I tell all my friends about my experience with Wind River Spas. Plus, knowing that your company is based in Colorado and been around for awhile gives me the assurance that you guys will be there for us if we need something in the future.

Thanks for everything!
Ryan Walsh
Highlands Ranch

4/7/11

To anyone who is thinking about purchasing a spa they most definitely should look at "windriver" spas. The construction and quality of the spas is the best I've seen. We looked at a lot of spas and the sales, service and installation was far better then anyone else. It was a enjoyable experience all the way not just in the sales room. We couldn't be happier with are purchase. Thanks for a great product. 

Sincerely,
Chuck and Bev Schmidt
Denver

4/5/11

Hey Rick,

Just wanted to drop you a line to express how happy I am with my spa purchase. I began my search mid 2008, and Wind River Spas was my first stop. I really liked what I saw, but the spas were a little more than I was planning on spending, so I started looking around. Well, after seeing what was out there, and what other people were asking for much inferior spas, I decided to come back to Wind River. Man, am I glad I did. I'm going on three years now, and have had absolutely no trouble with the spa. I'm in it almost every night. I am not only in love with my spa, your customer service is second to none. In fact, I remember calling right after it was installed to ask about proper maintenance, you were the one that answered, and you spent a very long time with me on the phone explaining every aspect of care and maintenance. Not once did you sound impatient. I hung up the phone knowing I had chosen the right company. If the owner is willing to spend that kind of time with me, that impressed me. Since then, I have spoken to numerous people at Wind River and everyone shares your dedication to excellent customer service. And, speaking of maintenance, it has been ten times easier than I ever dreamed. Plain and simple, I'm convinced Wind River Spas has the absolute best product and customer service on the planet. I sing your praises ever night when I get in, and all my friends sing my praises when they get in. They all say it's by far the best spa they've ever been in.

Thank you, Thank you, Thank you.
Jack Hailey
Denver, CO

3/28/11

I'm a single guy living in Lakewood and Rick's company was referred to me by a friend. I have been nothing but ecstatic about the pre-sales, sales, installation, and support of my Wind River Stamina hot tub. It has been a very professional experience from beginning to end. I'm one of those techie guys - I never actually visited Rick's showroom - he came out to me with literature and samples and it was a done deal. All of the support I've needed has been promptly supplied by one of the techs with a telephone call or post installation visit, for example to install a hand rail. Everything that Rick told me turned out to be true. He informed me of valuable aspects of my deck construction that even the contractors did not know. I am very pleased with the results and would recommend WInd River Spas to anyone without reservation. Please feel free to call me 303-619-1048 if you have any questions!

Regards,
Robert White
Lakewood, CO

3/23/11

Rick

I don't believe I responded to your note below. The installation team you sent were a great bunch of guys. They worked well together and was successful getting the old tub out and the new one in - working with my needs and interests in mind. The electrician did a great job and helped your team when needed. It seems to me that you have a well organized company from our initial sales meeting to the finish.  It was a joy working with you and your team. We will definitely recommend WindRiver Spas for everyone looking for a new or replacement tub!

Thanks for making this one of the easiest home improvements we've had.

Terri Thomson and Glenn Arnold
Littleton, CO

2/19/11

Rick,
Your crew was excellent on the install, instructions, and support. We have enjoyed the hot tub almost every nite since it arrived. Had the grand kids (4 yr. old twins) in it last nite and it was a blast. We are truly enjoying the hot tub and will recommend your firm to all our friends. 

Best Regards,
Ed and Marja Stauffer
Conifer, CO

1/12/11

We had two sets of friends recommend Wind River Spas to us and now we know why.  We started by reading about them on their website, which was very informative. Then we decided to visit their showroom and met with Rick Hallett. He was very knowledgeable about their tubs versus the competition and made the purchase process very simple.  The entire installation from the site visit, the pouring of the pad, to the hot tub delivery went perfectly. We were really impressed with every step of the process. And we LOVE our new hot tub! 

Lynn & Mike Perkins,
Berthoud, CO

1/8/11

Hi Rick,

We are absolutley delighted with the Wind River spa. The spa fits our needs perfectly. Well engineered and built, and seems superior in construction to the big name brands we also looked at. Delivery team was quick, efficient, and patient while I tied in the electrical service.  Spa fired right up and we used it that night. As a matter of fact, we've enjoyed it every night since.  

Again, thanks so much for meeting with us on New Year's Sunday. 

Best Regards,
Mike & Malinda Lee  
Monument, CO

12/28/10

Rick,
I purchased my Wind River Spa from you in 1999. Both of my brothers bought spas from you also. I have many friends with spas, and I have used my share of spas over the years. My Wind River Spa is by far the best spa I’ve ever used. I use it almost daily. The jets are properly placed for maximum therapeutic results. Because of the circulating pump, the daily maintenance is minimal which allows me to soak in a chemically free spa.

Thanks for selling such a quality and well designed product.

David Chorpenning
Manitou Springs, CO

12/12/10

Dear Rick:
A Huge thanks to you and WindRiver Spas for continuing to work with me thought my journey for a new spa. If you recall, I contacted you in September of this year knowing that my previous spa of 13 years had sprung a leak (my own negligence). We talked about alternatives and I new that I wanted a new spa. So I sought out on a quest for the best buy for my money.

I decided in October to purchase a spa thru Costco.com mainly because I believed I was getting more spa for the dollar. I was getting a larger spa, 60 jets and two pumps at a price that WindRiver, as well as other dealers, couldn’t beat. I was reluctant to make such a large purchase on-line, so I tracked down the similar spa at a local dealer, viewed it and was sure it was a great deal. I was wrong.

I’m glad that you kept a professional position with my initial decision and glad that I could contact you in November after living with the Costco spa for a month. It wasn’t a great deal for the money and it wasn’t the spa for me. The only silver lining was that I could return my spa so I could get the WindRiver spa with the features that I want. Here’s the difference in my WindRiver Journey Spa: The jets are truly therapeutic. My Journey has 20 jets many of which are aimed at working the back muscles which I often find sore. The prior spa did have more (60) jets, but who cares. They were all the same output, and wimpy. I also love that you showed me the whirlpool jet in your showroom – that will be my savior many days. Its truly a customized spa for me, which is a unique offer from WindRiver. Working with you I could get the features I wanted, at a great price. And appreciate the incredibly quick manufacturing interval so that I can already be enjoying my spa. Lower chemical use with your full time filtration and ozonator system. My wife already loves the clarity of the water and the lack of any chemical smell or experience when using the spa. Energy efficient – I have a PV solar system and monitor electric consumption fairly closely. I’m certain that the WindRiver Spa will save me electric costs in the long run. Your support and team. I cannot thank you as well as the installers (Bob & team) for working with me and ensuring my satisfaction.

Thanks – Happy Holidays
Roger Carollo
An extremely happy WindRiver customer

11/2/10

Rick we were in the hot tub last night for over an hour, it was great and we are very happy with it, I also wanted to tell you the guys you sent out to set it up did a great job, they went right to work and were very professional, dealing with your company has been a pleasure, thanks again to you and the guys.

John and Sharon Borgman
Goodland, KS

10/29/10

Dear Rick,

We wanted to let you know that the 2 men that installed the spa were very helpful and polite and professional. It was a delight to work with you and your people on our purchase. You all do a fantastic job. We are grateful. We will recommend you highly to anyone looking for a Spa.
Thank you.

Marianne (MA)
Marianne Wyatt-Hagemeier
Steamboat Springs, CO.

10/5/10

Rick,

We love the spa and are in it every evening. I get so many compliments on it.
Thanks again for everything. It was a very pleasant experience purchasing from you.

Kathy & Joey Arp
Brighton, CO

9/27/10

Rick,
I wanted to send you a note and let you know that the Delivery went very well. Bob, Josh and Corey did a wonderful job. Very professional! It was great to deal with people who knew what they were doing. Corey did a good job of going over the 'features' of the tub. I did 'demo' the spa for my neighbors and they were going to go to the showroom last Saturday -- hope they did. I have been in every night since it was delivered. I didn't think I would like the lights; but they turned out great. We appreciated your time in showing the tub and its many qualities. 

Thank you,
Bill & Denise Jensen
Brighton, CO

9/20/10

Hi Rick: We are enjoying our new Wind River Spa very much. This spa is a luxury compared to our previous one. The color combo works well, I like looking at it from my kitchen window.  Delivery was flawless, the crew was polite, clean and knowledgeable. The crew cleaned up everything before they left. They had work to do and they did a fine job. The steps are a great addition and I feel safe using them. Thank You for all your good service.

Bill and Alice Tringl 
Centennial, CO

8/18/10

The tub is great! jets are well placed, the lights are cool, the seats comfortable. Your crew was very competent and friendly and everything seems to be working fine. We are both happy that we chose Wind River Spas to supply our new tub, and will recommend you to anyone who asks.

Thanks again for the great product and service.

Mark & Annie Zarn
Lakewood, CO

8/15/10

Hi Rick!

The tub is completely awesome! 

I would just like to say that your guys are unbelievably nice, and made the entire experience from the pad to the installation a blast. I think Bob in particular is just a great guy, is so conscientious about the work he does and treats everything like it was his own. You should be really proud of him as he is a great representative of your company. All of your guys went above and beyond what they had to do and I can honestly tell you everyone I’ve come across when we tell them we got a tub has heard about how great everyone at Wind River is, and what a pleasure this whole experience has been. 

Thanks!
Stevie & Matt
Highlands Ranch, CO

8/13/10

Rick, I love my new spa. The delivery guys were great. I couldn't believe how quick they are. The electrician was there at the same time the tub got there and installation went smooth. I enjoyed being out in it watching the metor showeres. I will pass the word to others about how great our company is.

Janine Jones
Bailey, CO

8/7/10

Rick,

We are enjoying the new hot tub every evening.  It is exactly what we needed to soothe our aches and pains.  We go to bed and sleep well after a good soak in the spa.

Your crew was on time and quickly installed everything just the way we wanted it.  Harold did an excellent job, too.  Everybody was very helpful and gave us great instruction.

We are very happy with our purchase and look forward to many years of enjoyment in our spa.

Thanks,
Dennis and Susan Cuff
Denver, CO

8/5/10

Rick,
Doug did a really good job building our deck. We are both very pleased with the workmanship, his dependability, his work ethic and his willingness to listen to what we were trying to accomplish. Would definitely utlilize him again; even talked with him briefly about completing the adjacent deck with Trex when we are ready to do so. He arrived when he said he would, cleaned up every day after working and was utilizing a young man named Paco who wanted to learn as much of the details of construction work as he can. Thought that Doug was doing a very worthwhile and valuable thing in taking this young man on as an apprentice. Thank you for suggesting him. Is one of the best outcomes in dealing with someone we have ever experienced. Have recommended to neighbors and friends who have inquired about who did our deck work. Hope this helps you. This whole project has been so smooth that I sometimes think I am dreaming.

Judy Shepard
Evergreen, CO

7/3/10

Rick, everything went well on the delivery and installation of the spa. Your employees were very professional and did a wonderful job installing the spa. The electrician (Harold) arrived ahead of them and everything came together perfectly! We have been in the spa almost every night since Tuesday! Thank you for helping us to purchase such a high quality spa at a price we can afford. We are very happy with it.

Thank you,
Shawn Wellington
Denver, CO

6/25/10

Hey Rick,

Thank you very much for your support during the purchase and installation of our spa. The delivery and installation guys (I believe it was Corey and Josh) were great and the installation went perfectly. It looks great (will send a picture later) and feels even better. We used the hot tub the first day (Friday 6/18) and my sons came over on Fathers’ Day and we all enjoyed a great soak.

We have received many great comments on the look and performance of our Wind River Spa. Thanks again!

Randy Zwetzig
Fort Collins, CO

5/8/10

Rick,

I just wanted to say thank you for our hot tub. Been in it every night since we got it and enjoy it very much. I would also like to thank Bobby and Jesse for doing the concrete pad and delivering and setting up the tub. We are telling every one what a great product you guys make. It is great to see local, american made products made with quality.

Thanks again

Ron & Diane VanBriggle
Eaton, CO

4/26/10

Good morning Rick,
This is Diane. My hot tub got filled yesterday and it should be warm as I write even though I have yet to sit in it.  The guys that delivered it were personable, professional, and enjoyable when they delivered the hot tub. (So glad that it was moved up or we'd have had ugly weather. )  Everything went well, the deck pictures below show how Jeff has braced the deck below the tub. 
Thank you for providing me with a tub that I will enjoy for years. 

Jeff & Diane Minion
Elizabeth, CO

4/14/10

Rick,

Thank you for checking up on us.  The delivery was excellent and we love the spa!  I can't think of a single element of the entire process to improve… Really, you have got the entire process down to a science and the product is as impressive as you preached.  It was very easy to go with Wind River...thank you very much for taking the time to personally show me the different options and for showing me what makes you guys better than the rest.  We are looking forward to many years of enjoyment and comfort with this tub.  Can't wait to start having friends and family over.

Thanks again.

Josh & Sarah Anderson
Penrose, CO

4/2/10

Rick:

The spa is Incredible.  Consider this a testimonial for you guys. 

Installation --Like clockwork. Just like you said.

Bought new patio dining set today to go with it. Tub has already improved our lives. Sat in it for 5 1/2 hours off and on last night. Could not be happier -- worth every penny.

Rick, You are a pro. Thank you for everything. We are very happy customers.  Would be more than willing to refer people to you. I know they will be taken care of, like we were.

We will have a fire again tonight and the tub. 100 degrees is perfect for us.

Jeff & Tami Baird
Centennial, CO

2/20/10

Rick,

Thanks to the dedication of your hard working employees everything went extremely smooth on the delivery. We thank you for the time each of you spent with us; yourself, Matt and Justin made us feel comfortable with our decision to buy your product. We have just used it once this morning because last night it just wasn’t quite up to temperature. If we do have any questions or concerns we will contact you for assistance.

Thanks again,

Tom & Lana Tullos
Arvada CO

2/8/10

Rick,

My wife Sheryl and I purchased a hot tub from Wind River Spas last February. We are coming up on our one year and have loved it! There is rarely a night that goes by, summer or winter when we don’t sit and soak under the stars. It has been a wonderful investment and we are “tubbers” for life it would seem.

Todd & Sheryl Slechta
Castle Rock, CO

2/5/10

Rick,

I'm glad that you emailed us as we were going to email you. My wife said that your delivery crew was absolutely top notch. They set up the tub within an hour or so with no problems at all. They were very attentive to her wishes and set up went off without a hitch. The electrician was excellent also. We have already enjoyed the tub twice today and plan to revisit before going to bed. Waking up to a soak in the tub was a wonderful way to start the day. After yesterday's flight in from DC and the pain from arthritis the soak in the tub was nice.

Thanks for your great service and we are extremely happy with the tub.

Dave & Janet Cavallier
Arvada, CO

1/12/10

Rick,
Just wanted to let you know that we LOVE our new spa. We are having fun figuring out all the jets and enjoying all the features. We are still in awe of how big this spa is over our old one!
We are happy owners of a Wind River Spa. (Love our Duckie Too)

Bill & Marcie Mann
Highlands Ranch, CO

12/15/09

Enjoying our new spa - absolutely! You just can't break a 20-year-old habit. All of our questions were answered on delivery or by looking it up in the manual. Delivery went smoothly. The young crane operator maneuvered like he'd been on the job 40 years. Your staff was professional, courteous and personable and you should be pleased to have them with your company.

Carl is extremely happy with the luxury of the jets and I (and I can't believe I am saying this) am absolutely enthralled with that multicolored light. It makes the water in the hot tub so beautiful at night. 

So happy to have done business with you.

Pam & Carl Schall
Longmont, CO

12/10/09

Rick
We love the tub. It 's even better then I thought it would be. Having a tub before, I had my doubts on how well the constant filtration system would work. So far the water is staying crystal clear.
The Delivery guys were great! They went out of there way to make sure everything was right. It is an excellent tub that's well desinged for a great price.

Thanks
Joni & Willie Freiberg
Watkins, CO

11/30/09

Hi Rick:

I hope all is well with you, your family, and the folks at Wind River Spas. We're well, especially now that we finally have a spa.

We wanted to let you know that, while many people would consider a spa a "luxury", ours has proven to be VERY therapeutic. I had shoulder surgery in late October and, after 4 weeks being in a sling, I'm now allowed (actually encouraged) to use the spa before, and after, physical therapy.

To say that our spa has been a instrumental in getting my range of motion back would be an understatement. This whole PT process will take 3- 4 months and I am SO thankful that we purchased the spa when we did. And that we purchased a Wind River Spa. Those jets are FANTASTIC for working out the kinks in my arm and shoulder.

So, a great big thanks to you and your fellow spa builders. I certainly hope Wind River weathers the current economic conditions. I would like to hope that others might benefit from, not only the relaxing aspects of your spas, but the therapeutic characteristics as well.

Happy Holidays,
Chris
Manitou Springs, CO

11/24/2009

Rick,
Wendy and I would like to thank you and your team for an excellent product.
The installation crew did a fanstic job at putting the Tub in.
We are very happy with the Tub.
After dealing with chemo for 6 months the tub is helping relieve all of Wendy's aches and pains.
We both look forward to many enjoyable evenings in this wonderful Tub.
We wish you and your staff a Happy Thanksgiving and Merry Christmas.

Chris & Wendy Barrett
Loveland, CO

11/20/09

Rick,
We've now enjoyed the hot tub for almost two months and the more we use it the more we love it. It is so much better than our previous spa which we had for 12 years --and we had thought we had gotten the best back then. Now we know what the best is. It has such powerful jets and quiet operation. The water has stayed clean and clear even with a lot of use.
We are so glad we went with your company.

Thanks,
Terri and Norman
Boulder, CO

11/14/2009

Rick,
We would like to thank you and your team for great expierence and the perfect product for us.

With what seems like an infinite amount of tub manufacturers and options we feel we were able to weed through them all and get the best product for our money. With the help of Kevin at the Lafayette site helping us at the start of our search and still answering questions when they arise was very encouraging and definatly helped us realize the importance of getting a tub made for Colorado from the oldest Colorado company. Nelson was also extremely knowledgeable and walked us through the build process and educated us on the materials and components used in these tubs vs most of the others on the market. Then when you personally made the site visit and helped us to decide on the right tub and set up this made us feel like were picking the right tub and company, I dont know of any other company that makes or offers to make this kind of effort from beginning to end, and this wasn't even close to your most expensive tub. The delivery crew was excellent, they were professional and efficient and made sure were up and running before they left. Besides being able to completely customize our options and colors and get the tub built quickly my wife was most reassured with your warranty which is as good as you can find and has added protection for our Colorado weather. We have been enjoying our tub every night except 2 since we got it and wish we would have bought one sooner. We thank you and your team and we will definatly refer as many people as possible.

Thanks
The Sowards Family

9/2009

Rick,

The delivery and installation went extremely well. Matt & Bob did an excellent job, the coordination with the electrician went smoothly, and Matt explained the operation and maintenance of the spa very thoroughly, and everything works perfectly.

Thanks for all your help, and we are certainly glad we have a Wind River Spa!

Bob and Sallie
Denver, CO

8/30/09

Rick,
Just got out of the hot tub! Thank you for taking care of me once again and I wanted you to know that your crew did an excellent job on delivery. They answered all of my questions and I think the installation of the tub went very smoothly which is a credit to you and your staff. Matt installed the lights for the ice bucket and the tub looks very cool at night. I am planning on having my neighbors over soon for a Fall get together and I will be sure to recommend them to you if they are interested in a Hot Tub. Best of luck to you and I hope your business continues to keep growing in the future-you have a great product!

Jason
Denver, CO

8/15/09

Hello there,

A while back you donated a hot tub to Dante for his therapy for his illness and also to get ready for surgery....

Well I just want you to know that we moved to Texas over 5 years ago and if it was not for your kidness I don't think that Dante would have came through surgery as well as he did.

Dogs with Dystal Myopathy don't live to be 1 year of age...Well Dante is going to be 8 years old next month...

Attached is an updated picture of him...

and boy he miss his hot tub.... :o)

God Bless you!
Cari and Dante, Texas

5/2/09
Hi Rick:

It is 10:30 on Wednesday night and we just enjoyed the inaugural hour in our wonderful new Journey Wind River Spa!

Our thanks to Nelson for initially helping us find what would fit our needs. Our thanks to you for taking the time to come out and solve the issues we had and our thanks to Bob, Josh and Jeff, your great crew, who did a fantastic installation job!

We are convinced we will enjoy our new spa for many years to come and thank all of you for making this possible. Please keep in touch and feel free to use us as a reference for future customers.

All the best,

Jeff & Charlotte Cosgrove
Golden, CO

4/12/09
Hi Rick,

The delivery and set up of our hot tub went very well. Your team did an excellent job in placing and setting up the tub. They were friendly, helpful, and professional in telling us what they were doing and in how to operate the tub. They obviously wanted us to have the perfect experience!

We have used the tub morning and night every day since last Tuesday. I can tell you that for the next several years we likely will use the tub daily. We are very impressed by the intelligent features and engineering of the tub. Thanks for all the guidance and education during the sale as well.

Take care and thanks again!

Ron Yeager
Parker, CO

4-11-09
Mr. Rick Hallet
Wind River Spas

Dear Rick,
Once again your company and employees have exceeded my expectations. I bought my hot tub in December of 2004. I did extensive research and studied many hot tubs, spas and companies. Your company won my business not only because your sales staff because of the exceptional product you build here in Colorado.  When I came into your office on Galapago Street, Justin Nickerson never tired to “sell” me a hot tub. He instead spent a leisurely 2 to 2.5 hours speaking with me about my needs, explaining to me my options, showing me your product line and sharing his personal expertise and insights with me about your products. I felt no pressure or desperation from Justin to sell me a tub. I left feeling like a valued visitor and potential customer.  Once I decided to buy my hot tub the choice was easy. I felt confident that I had made the best choice possible. You personally came to my home to check out my potential placement, gave me suggestions and set up delivery of my new purchase.

Since then I have been extremely happy with my purchase. I still use my tub three to four times a week. I find the maintenance and care trouble free. I have sent several friends to you to buy tubs but that is not why I am writing my letter today. I wanted to also tell you how pleased I am with my recent service call. I recently developed a small leek and was loosing water. When I called your office I again spoke to Justin who remembered my purchase and me. He took the time to look up my records, he explained my options, discussed what was covered by my warranty and scheduled my appointment. Justin assured me the problem would be fixed and that Tim would “Take good care of me”.  Having spent hours waiting for Comcast and Qwest on service calls, I was expecting the worst. I had visions of expensive repairs, weeks to get my tub back in working order and hours waiting on a service man to show during the “window” of time given to me…my heart was sinking. On the day of my appointment Tim called to say he was on his way, showed up early and went right to work. He was confident and worked efficiently. He identified the problem and had it fixed in less than an hour. He cleaned up his workspace and gave me directions on when to fill my tub. My tub is again full and fully functioning but best of all your company covered the repairs with no hassle or efforts to extract additional dollars out of me, the consumer. I am so pleased that I have found a company with integrity and honesty. I love my tub and am very thankful for the way you run your business.

Thanks a million you guys ROCK!!!!

David Friedentag
Denver, CO

Dear Rick,
We wanted to take a moment to let you know how much we appreciate the extra effort you took in helping us with our purchase. We love it!
Extra special thanks to the three fellows that delivered it! You're all great!

Happy Holidays to you all!
Gary & Lisa Herren
Colorado Springs, CO

Thanks so much to Nathan and his amazing crew. Because a crane could not be used to install our spa, they had to slide it down the hill on to a lower deck, across the lower deck, up a flight of stairs onto the upper deck and then set it on a platform below the level of the deck. They did all this in snow! Before that, they had to remove our old hot tub through the same route. Nathan proved that he was the man who could figure out how to make it work. Again, thanks to Nathan and his crew for their very hard work under difficult conditions. I think they could install a spa just about anywhere!

We absolutely love this spa and highly recommend Wind River.

Sandy and Cliff McRae
Golden, CO

We purchased this tub new in '97, just thought that I would write a review as we have since moved to another home and bought the '04 model of this tub. We used the tub for three years. We wanted to take the tub with us, but the buyers of our house wanted to buy the tub with the house, so we reluctantly sold it.
Yes, it lived up to our expectations. We did have a problem, but we were taken care of to our satisfaction and under warranty.
Would we do it again? Yes, and to prove it, we just did. Same updated ’04 version of the same model, from the same person (Rick Hallett, now the owner of Wind River Spas). The new model has updated Balboa controls, better pumps, a better ozonator, updated valves, a longer warranty, refined layout and misc. upgrades like LED lighting and waterfall.
We really like the service from Wind River, the price (and value) compared to other spas, and the sales practices of the Spa Exchange (now simply Wind River Spas after the owner of the Spa Exchange bought the Wind River factory). The deal is simply $50 down when the order is placed, with the balance due at delivery. We have heard horror stories about other brands, expecially for service as well as sales practices, so we didn't even bother to shop other brands this time. The tubs are built to order, with a three week wait for our tub.
As for features, we like vigorous massage (two two-speed 5 hp pumps through 48 jets, and one 1/15 hp continuous circulating pump) and the layout. The construction of the tub is top notch. I can't wait for ski season this year knowing what we have to come home to.
I have no problem recommending Wind River Spas to anyone and have on several occasions.

Marsi Smith
Littleton, CO

Dear Rick,
I just wanted to send you a note telling you how happy I am with my Breckenridge hot tub.  I have owned it for more than six months and it is the best investment I have ever made.  I use it approx. 3-4 times a week.  It is so nice to relax in it after a long day at work.  I use a computer all day and my neck gets sore and the spa takes that stiffness away.  I also use it after working out or after skiing and the next day I feel great.  I would like to Thank You for coming out to my house to inspect my patio and referring me to an electrician for the work to be done.  Also, the setup and follow-up service (from Jason) afterwards was excellent.  I also did the comparison shopping like you told me to do. The quality, service, and low maintenance on my tub is superior to the other brands. I got many extras on my tub that you end up paying more for from the competitors.  I have no problem recommending my family and friends who are in the market for a hot tub.

Thank you again,
Jeff Nowicki
Littleton, CO

Hi
We absolutely love everything about our Wind River spa which we purchased last year......it started with the low pressure but extremely informative sales department, & moved on to the great service department (which we've never needed but it's nice to know they know their stuff). The best part is that, a year later, we are sure we made the right decision to go with Wind River.

We purchased our spa from your Englewood location & were really impressed that they would deliver all the way down in Trinidad, Colorado for no extra charge.

Recently, my brother-in-law and his new bride visited us and, as they were needing to replace an old spa, we whole heartedly recommended Wind River. Well, they had about made their decision to purchase a Hot Springs spa, but later decided, based on our recommendation, to visit the Lafayette location. You see, my husband, a master electrician, is the tops at researching before buying, and they value his opinion very much. Yet, they were pretty decided in their decision to buy a Hot Springs spa, so we never thought.....

happy ending.....their new Wind River spa is being delivered April 5th to their home in Palisade, Colorado.  My brother-in-laws name is Fred Rainguet.

Please feel free to use this as a testimonial.

We didn't call ahead of time to ask, but if you offer a referral award, we'd love to be the recipients. Please know that we will refer to you again regardless as you have both an excellent product and operation.

Sincerely,
Susan Rainguet
Trinidad, CO

Rick,
It's been a little over a month since we had our spa put in and we just wanted to let you know how happy we are with our new Windriver Spa. This is our second Windriver Spa, the first one was before you actually owned the company. We love the new spa with the maintenance free skirting and very little chemicals needed. We would also like to tell you how happy we were with Mike Riesinger our salesperson. He was quite helpful and knowledgeable and it was a pleasure working with him. You can count on our recommendation for you and Windriver Spas.

Dan and Nancy Jaegle
Westminster, CO

Thanks for the Great Service!
I recently purchased one of your spas from your Lafayette factory. I quickly noticed how helpful everyone was from when I first visited your facility to when the crew delivered and installed the spa. I owned a Hot Springs spa in the past and was disappointed with some of the people that I dealt with over the years. Mike (sales) was extremely helpful and if Mike wasn't available someone else was always able to help me on the spot. The three man crew that picked up my old spa and delivered my new spa were very careful to not damage any of my landscaping and had to work very hard to locate the spa in my backyard. They were a great group of guys and even helped me move a gate in order to get the spa into the backyard. I also appreciated the efficiency of how everything ran like clockwork from start to finish. Thanks again for the superior service. I will definitely pass the word on to my friends and associates as to the excellence of your operation.

Pat Flood
Boulder, CO

Dear Wind River Spas:
It's not just a spa, it's a vacation from the world! We visited five other stores before we came to the Wind River Spas, maybe that's good, because we learned that other's offer poor service, poor guarantees, and poor quality at the same price as yours.

From the moment we walked in we were treated like the most important people on earth. Your incredibly knowledgeable salesman explained the hot tub from creation to the finished product. You have anticipated every possible problem and solved them in advance.

Even the people in the back, the delivery guys, and the "de-briefer" or home educator spent a long time with us making sure we understood every aspect of care and troubleshooting.

We got a follow-up thank you letter, a few weeks later a follow-up phone call, and a several months later a follow-up phone call, again.

We did have one problem with the ozone light. You gave us several things to test, when those failed, we got a replacement part the very next day, and we live 60 miles from the store!

Thank you, thank you, and thank you. I've never written a company thanking them for taking my money, but you folks are extra special. It's been ten months and we are still happy with your spa and still tell all our friends about your customer service.

Bob & Suzanna Vaughn
Bailey, CO

Dear Wind River Spas:
Wind River Spas and Nelson Torres are fantastic. Nelson’s knowledge about spas, his ability to share that knowledge, and his willingness to take the time to do so is exceptional.

My husband and I looked at a great many spas, both before and after visiting Wind River Spas. We ultimately determined the Wind River hot tub was the best buy to be found. It is a very high quality spa with the best warranty to be had. That combined with the service offered by Wind River Spas was unbeatable.

We highly recommend Wind River Spas to anyone. Our initial contact was extremely informative, the setup men were professional and courteous and a follow up call was made to us by Nelson to ensure our satisfaction.

We rate Wind River Spas and Nelson Torres as Denver’s best.

Gary & Susan Willis
Lakewood, CO

Hello Justin,
This letter is a follow up to our hot tub purchase from the Spa Exchange. We have had it filled with water for (10) days now. I am so happy with the quality and design of our Wind River Spa I wanted to write a few words of appreciation.

What prompted me to purchase a Wind River Spa was the way it was constructed which I was able to evaluate in your showroom as there was a spa with a cutaway on display. The insulated panels, the insulation type on the underside of the shell, the material used for the bottom surface, the shell and the plumbing all looked of good quality and assembled with care. The control panel, which controls the entire operation of the hot tub, was very straightforward to wire. In short, I like the design and assembly of the Wind River Spas.

I filled our tub on Thursday December 23rd, the temperature at our house was 8 degrees Fahrenheit. At 10:00 pm the tub was at 102 degrees, the temperature I had set. Using the hot tub at this temperature I would of expected tot see a drop in the water temperature due to the ambient air temperature. The hot tub maintained 102 degrees in a surrounding air temperature close to 0 degrees. With that said, the heater is designed for Colorado conditions. Lastly, it is obvious that there has been some thought put into the design (size and efficiency) of the pump and jet systems as the flow rate and pressure from these systems is optimized and pleasing to be in.

I have and will continue to recommend to people considering a hot tub purchase to go to your showroom and check out your spas. The Turnkey Concept of a hot tub purchase that you guys use is the way to go. When I say this, I am referring to the initial sale, the site visit you guys do, the delivery and startup, the laminated maintenance and reference sheets provide at delivery, and lastly the follow up, all of which were done. When people buy a hot tub, many don't think through to the startup, you guys have this covered and this is a very useful service. Your selection of spas and accessories is very complete. You guys do a good job.

Take Care,
Charles D. Gallagher
Golden, CO

Dear Wind River Spas:
Purchasing our refurbished spa from Wind River Spas was a wonderful buying experience for us. We had visited other local dealers and found that the selection at Wind River Spas was much larger. The design selections and the prices couldn't be beat. The customer service we received during and after our purchase was friendly and professional.

We spend both winter and summer months, unwinding our minds and our bodies, sitting under the stars, in our Wind River Spa.

Terry & Cat Sullivan
Bailey, CO

Dear Wind River Spas:
We just wanted to take a minute to tell you how pleased we have been with the spa we purchased from Wind River Spas. We have had it for over a year and still enjoy it very much.

From the beginning, dealing with you and your company was completely different than the other companies we had visited. The was no pressure from your sales staff, just good honest advice and you can't beat the "try it before you buy it" approach.

We have recommended your company to friends and family who are considering purchasing a spa and we will continue to do so in the future. Thanks again.

Rick & Roberta Smischny
Aurora, CO

Dear Rick & the gang:
I wanted to let you know how happy I am with my Hurricane hot tub. Everybody there was kind and courteous, from the first day I walked in there til the day my hot tub was set-up. Even when I called up numerous times in the first month with a "stupid question".

My favorite time of the day is just before I go to bed, I get in the Hurricane for 30 minutes and I am a sleep 20 minutes after I get out. The numerous jets are wonderful and my back feels like it did 10 years ago!!!!

Thank you
Steve Shea
Littleton, CO

Rick:
Just a quick note to tell you how much we are enjoying our new spa.

Martha and I were very impressed by how smooth everything went from our first meeting with you through the installation.

Thanks
Brian Brown
Denver, CO

Hi Rick:
If you will recall, I purchased the Hurricane model from you in late October. I just wanted you to know that I couldn't be more pleased with my tub. I am especially glad I upgraded to the Hurricane to get the additional jets. I use it at least six days a week and it has really helped my lower back pain problems. My primary intent in getting the tub was that it would hopefully help with my aches and pains, and it has.

Thanks again for manufacturing a GREAT hot tub.

Don Eriksen
Littleton, CO